Last updated: (01/01/2023)
Kindorf® (“us”, “we”, or “our”) operates thekindorf.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address, postal address, phone number, etc. (“Personal Information”).
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this data.
Communications
We may use your Personal Information to contact you with newsletters, marketing or promotional materials.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Changes To This Privacy Policy
This Privacy Policy is effective as of (01/01/2023) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
Information We Collect and How We Use It
We only collect and use your personal information as necessary to deliver our products and services or to communicate with you about them. Here are the details:
Account Registration
When you register for an account on our Site, we may collect your name, email address, company name, phone number and other information you provide to complete your account setup.
This registration information allows us to maintain your account, fulfill orders, provide customer service, show you relevant content and send informational or promotional emails if you opt-in.
Orders and Purchases
When you place an order through our Site, we collect your name, billing/shipping address, phone, email and payment card information to process your transaction and fulfill your order.
Your payment information is processed securely through third-party payment processors like Stripe and PayPal. Kindorf® does not directly collect or store full payment card data.
Order history is maintained in association with your account to provide invoices, fulfill warranties and assist with questions about your orders.
Contact Information
We may collect your name, company name, phone number, physical address and email if you provide it when contacting us with inquiries, requesting quotes or asking technical support questions.
This contact information allows us to respond to your requests, provide quotes and other services you request based on the information supplied.
Marketing and Communications
With your permission, we may collect your contact information like your email or phone number when you provide it to us for marketing purposes. This includes signing up for informational emails or newsletters.
This information allows us to send you periodic company news, product updates, relevant offers and other marketing communications if you opt-in to receive them.
You can opt out of email subscriptions at any time by clicking the unsubscribe link in any promotional email you receive from us.
Site Activity
We may track and collect data about your usage of our Site such as pages visited, products viewed, items added to cart and order details. This information allows us to better understand customer needs and optimize the shopping experience.
We may use third-party analytics services like Google Analytics to assist with collecting this usage data. Analytics services use cookies to collect standard internet log information and visitor behavior information. You can read more about how Google uses data when you use our Site here.
External Sites
We are not responsible for the practices employed by websites linked to or from our website nor the information or content contained therein. Often links to other sites are provided solely as pointers to information on topics that may be useful to users of our Site.
Please remember that when you use a link to go from our Site to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites which have a link on our Site, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.
How Long We Store Your Data
We retain your personal information for the minimum amount of time necessary to deliver our services, products and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements.
Account Information
If you register for an account with us, we will maintain your account information while your account remains active. Inactive accounts may be deleted after a period of inactivity, but we may retain some of your data for analytical purposes and recordkeeping integrity.
Order History
We keep your order history for the duration required by tax and accounting regulations, which may be up to 7 years. This allows us to maintain records if needed for warranty, return or other purposes.
Marketing Data
If you opt-in to receive marketing communications from us, we retain your contact information until you opt-out or unsubscribe. Past email recipients are tracked to avoid sending to parties that have previously unsubscribed.
Log Data
Log files are maintained by analytics services and our technical providers. The log data is anonymized and maintained until no longer required for troubleshooting or analytics purposes.
You can request deletion of your data at any time as detailed under the “Your Data Protection Rights” section below.
How We Share Your Data
We do not sell your personal information to third parties. The circumstances in which we may share your data are outlined below.
Service Providers
We utilize some third-party companies to provide services that help operate our business and Site, such as payment processors, shipping, order fulfillment, analytics, email services, and technical support.
These service providers may have access to or process your data as part of providing those services for us. We limit the information shared to only what is reasonably necessary for them to perform these functions and require all service providers to maintain the confidentiality of your personal data.
Business Transfers
In the unlikely event of a merger, reorganization, bankruptcy or other similar event, your information may be transferred as part of that deal. You will be notified via email and/or a general notice on our Site of any change in ownership or users of your personal information.
Legal Compliance
We may provide your data to legal or government regulatory authorities as required by applicable law. This could include responding to court orders, subpoenas or other legal process requests.
Your Data Protection Rights
You have certain choices available to you when it comes to your personal data. These options include:
Access / Update Data
You have the right to request access to the personal data we hold about you. You can also request that we update or correct your personal data if you believe it is outdated or inaccurate.
Delete Data
If you wish to delete your personal data or close your account, you can submit a request to do so. Please be aware this does not include data we are obligated to maintain for legal compliance purposes.
Object to Processing
You can ask us to stop processing your personal data, including for marketing purposes or other objectionable purposes. This does not include data we must keep for legal compliance.
Data Portability
You have the right to ask for transfer of your personal data to another party if we collected it with your consent or to fulfill a contract with you.
To make a request under any of the rights above, please contact us via the email or address provided in the Contact Us section below.
Complaints
You have the right to lodge a complaint regarding our processing of your personal data with the appropriate supervisory authority.
How We Protect Your Data
We use industry standard measures to secure and protect your data. While we implement safeguards designed to protect your data, no security system is impenetrable.
Encryption
We use encryption such as TLS/SSL protocols to encrypt data transmitted to or from our Site. Customer payment data is encrypted via third-party payment processors like PayPal and Stripe.
Access Controls
We limit who has access to personal data to only those employees or service providers with a business need. Access is only granted in order to perform their job duties and support our Services.
Data Backup
Customer data is regularly backed up for safety and as part of standard record keeping and retention practices. Backups are encrypted and strict access controls apply.
Security Monitoring
We employ software tools and services focused on preventing breaches and identifying attacks to ensure the ongoing safety of customer data. These include firewalls, intrusion detection and antivirus scanning.
While we follow generally accepted security standards to protect your data, no method of security or encryption is completely impenetrable. We cannot guarantee total prevention of any security incidents.
Notice to Minors
The Site is not directed to individuals under the age of eighteen (18), and we request that these individuals do not provide Personal Information through our Site. We do not knowingly collect information from children under 18. If you are under 18, you must ask your parent or guardian for permission to use our Site.
Privacy Practices of Linked Sites
The Site contains links to other third party websites and services. Kindorf® is not responsible for the privacy practices or content of those third party sites. We encourage you to read their privacy policies to understand how they collect and use your information.
International Data Transfers
Kindorf® operates globally so it is necessary to transfer data internationally. We take measures to ensure data is transferred securely and provide adequate safeguards with respect to the protection of your data.
Changes to Our Privacy Policy
We may modify or update this Privacy Policy from time to time to reflect the current state of our data practices. When we change the policy in a material way, we will update the version date and notify you through a notice on our Site. New versions will not apply retroactively. You are advised to review this policy periodically for any changes.
